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Simply Swim Swimsuits

Simply Swim Swimsuits

Contact Details

Postal Address: 92-93 John Wilson Business Park, Whitstable, Kent CT5 3QT
Phone: 0870 058 7000
Website: www.simplyswim.com
Email: You can email the company from their "contact us" page of the website.

Company Background

Simply Swim has been trading for sometime and are experienced on-line retailers specialising in swimwear. They also have a Dive Centre and showroom for their swimwear at their premises in Whitstable, Kent where prospective customers are able to visit. They have associate websites supplying everything you need for Diving, Ski Gear and Hiking.

Product Range

Simply Swim has a vast product range which includes swimwear from many of the leading swimwear specialists including Speedo, Tyr, Zogg, Maru and Rival. They offer both ladies' and mens' swimwear as well as babies', toddlers', and boys' and girls' swimming costumes. For those requiring them, swimming hats are also part of the product range. Also available, are all of the necessities required for a swimming session; goggles, swimshoes, flippers, beachbags, even towels. Swimming aids and many pool toys and games can also be provided by them.

Ongoing Promotions

Simply Swim operates a "Bubbles" loyalty system for their on-line account holders. Each time a purchase is made, "bubbles" are added to the account. These "bubbles" can be accrued and then exchanged for an on-line voucher which may be used to purchase further items. "Bubbles" are valid for up to twelve months.

There is also an end of range scheme where the price drops by 1% a day but this is purely for lines which are not being replaced and supply cannot be guaranteed if you try to gamble and wait for the price to drop substantially.

If you are ordering on behalf of a group requiring several items, Simply Swim will be pleased to quote for any bulk orders.

Personal shoppers spending a minimum of £1,000.00 also qualify for a discount, just ask when placing your order.

Payment Methods

It is very easy to open an on-line account with Simply Swim. Just register your name, address, date of birth and e-mail address in the relevant section on the website. Although it is not compulsory to be an account holder to purchase items, there are several advantages in opening an on-line account, namely; payment may be made in currencies other than Sterling, there is no VAT in BFPO areas or non-EU countries, on-line games are available with the prizes being vouchers to spend, advice is obtainable regarding the stock situation and should an item be out of stock, on-line customers are advised the minute the item is available. As Simply Swim use the latest technology, all details are stored on an encrypted site and the customer knows his or her details are extremely secure. Obviously, the company will e-mail you special offers but, under no circumstances, will your details be passed to anyone else.

Simply Swim requires payment in full (plus postage) before any articles are despatched and they accept the following methods of payment: VISA Electron/Debit, VISA Delta, VISA Credit, MasterCard, Switch/Maestro, Solo and Paypal. In common with other retailers, there is a small fee for using a credit card.

Simply Swim offer a full money back guarantee in the unlikely event you are not happy with your order or if, even less unlikely, something is damaged. Each order has a delivery note with a section to be used for returning goods. A full refund less postage will be made, however, if the return is made through an error on Simply Swim's behalf, postage will be refunded as well. Any returns must be made by the date stated on the delivery note. If you inadvertently order the wrong size, order the correct size immediately online to minimise delays in receiving the right size, then follow the returns procedure. More information regarding the returns process is set out in the Terms and Conditions Section of the website.

Delivery Options

Delivery is a personal choice with several options being available. When ordering on line, the customer is invited to choose which delivery method they wish to pay for. Normal UK delivery is between 24-48 hours, some items take a little longer, possibly four to five days depending on availability.

Simply Swim even deliver outside the UK but there is a delivery country option available which advises to which countries delivery is available. Unfortunately, some countries do not operate very reliable postal services and therefore, Simply Swim does not deliver to these destinations.

In Conclusion

Simply Swim has a very good range of products available and the on-line expertise to provide a first class internet retail service. Their product range is extensive and the service they offer is second to none. For those of you living near enough, there is the added bonus of being able to visit their showroom.

Simply Swim Swimsuits »

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